IP Telephony enables voice communication over Internet Protocol (IP) networks. It unites an organization’s many locations—including mobile workers—into a single converged network. It promises cost savings by combining voice and data on one network that can be centrally maintained. But more importantly, it brings advanced features and applications that enhance productivity throughout the organization.

Comlinx is working with our customers to build high availability telephony solutions that can scale to support the largest head office requirements, to small remote branch networks, home workers and teleworkers. Whist we have significant skills in the areas of data networking, we appreciate that many customers looking to move toward IP Telephony already have significant investments made in data networks and or legacy telephony systems. We can tailor a blueprint to ensure that you “VOIP Ready” your existing data network as well as providing a migration plan for existing TDM telephony systems, that does not have to mean ripping and replacing at once.  Alternatively, Comlinx can provide a seamless end to end solution for your business comprising of underlying power over Ethernet  Gigabit switching, powerful telephony applications that deliver desktop and integrated video solutions as well as advanced multimedia contact centre applications – all under a single support agreement from Comlinx.

Talk to Comlinx about how we can assist your business in:

• Enabling your business with telephony platforms that allow for growth in size and application using open standards based technology.
• Bring Video and Telephony together as one.
• Bring your remote sites and mobile workforce into a common virtualized system.
• Give your workers the tools to work from where they choose, but provide management the insight to know what is happening at any point in time. Deskphone, softphone, web, presence…your choice.
• Develop powerful contact centre solutions that mean your customers can contact you through their choice- via the phone, the web, sms, email, self service and video.
• Building a plan that provides a long term blueprint, that allows for a step by step approach to be built….after all, why rip out something that may be working in part today.
• Helping you define areas of your business that could benefit from communications enabling business processes, including integration into third party applications such as Microsoft, IBM Sametime, Adobe.
• Bringing conferencing and collaboration solutions in house to avoid costly hosted solutions.
• Providing a solution that will maintain maximum uptime for critical business needs. Comlinx has the heritage of working with customers who require critical redundancy in design and require tight service level agreements to support their businesses.