When we examine most enterprises today, we see that in almost every case there are separate strategies for voice and for video. It is a rare enterprise that, today, combines these two strategies into a common framework. As a result, the way people operate and use the voice system is completely different from how they use the video system. This ranges from how calls are made from within different directory systems to where and how people use the endpoints.

Comlinx believes there is a better way.

We are currently working with a number of our customers around the implementation of Enterprise class video and telephony solutions that provide the richness of video communications with the ease of making a phone call. To enable video telephony, video endpoints must be able to register with and be controlled by a call control engine, typically an IP PBX or telephony server. Integrating control of the video endpoints into the domain of the telephony server removes the silos between enterprise telephone systems and enterprise video systems and provides a consistent calling model. Video telephony alternatives range from desktop video to executive video systems and on up to group and full tele-presence solutions. It can also facilitate video-enabled contact centers as well as push video to mobile 3G handsets.

Video communications are more and more frequently an integral part of the overall communications infrastructure in enterprises and should be considered when crafting a unified communications (UC) strategy. When a video telephony solution is created, video units may be dialed just like any other telephone connected to the IP PBX. With this type of UC framework, employees can take advantage of the benefits of presence and the multimodal communications mechanisms offered by UC. Presence information is often used as the initiation point of an instant message, a phone call, a video call, a Web conference, or any ad hoc combination of these, and ensures that the best choice of communications medium(s) is utilized.

Comlinx can help you to understand the video solutions available today and to help provide a snapshot of the current video market. Comlinx can discuss with your organization how video can be integrated with a telephony server such as an IP PBX, why this is a good idea, and the benefits that organizations will get by creating a video telephony solution. We can help show how video fits into an overall unified communications strategy and framework, and help you build a suitable ROI.

Comlinx have experience in :-

• Integrated Video and Telephony Solutions
• Video Bridging
• 3G Video
• Video Endpoints – boardrooms, small site, executive
• Web Based / Thin Client Solutions
• Consultancy and Integration services