Downtime to your organization can have significant impacts to your business, in particular as systems become more converged across voice, data and applications Comlinx can provide our clients with a cost effective single support offering under a single contract – meaning complete ownership – no finger pointing between multiple parties.

We are able to offer you a modular approach to support - you are able to select as little or as much support as your require customized to your exact needs. Our highly skilled technical experts will work with you to assess your business requirements before developing a focused support service that will enhance your technology infrastructure, giving you an intelligent single point of contact for single or multiple platform solutions.

As part of our support plan we provide a range of PRO-ACTIVE tools to ensure that we continue to monitor your network 24 x 7, identify issues as they arise and resolve those issues through a clear path of technical escalation points. Because of this approach, Comlinx is able to remotely monitor and resolve a large portion of issues, resulting in quicker resolution times and reduced support costs for your business. We work to agreed Service Levels with you to ensure that our commitments are in line with your business expectations.

For more information on how Comlinx can keep your business a productive powerhouse contact us here.