Chances are, if you’ve ever attended a course about customer service, you will have been told to ‘delight’ your customers and to go beyond expectations. But what if that notion is not the whole [...]
Stop Attackers from Using Encrypted Traffic to Evade Your Security Defenses Given rapid adoption of the SSL encryption to protect customer and corporate data, attackers are hiding in SSL traffic. [...]
A few years ago, it was common to hear vendors describe a ‘tsunami’ of data hitting data centres. While the amount of data that businesses create has continued to increase, there has been a shift [...]